How it Works

Ordering

Step 1

Determine if your area qualifies for delivery.

Enter your postal code to check if we deliver in your area. If we don’t currently, you can use our pick up option instead!

Step 2

Browse zero waste grocery items

Add items to your cart. For items that are moisture-rich, the only container option is a jar (with a 100% refundable $2.00 deposit fee). We pack dry goods like pasta, granola and nuts in paper bags, but you can choose to have these packaged in a jar, too.

Didn’t find what you were looking for? Shoot us a message at [email protected].

Step 3

Pick a delivery date or pick up window

We do not require you to be home if there’s somewhere safe and covered to leave your items outside your door.

Step 4

Enter your delivery details and payment info

We will assume you want contactless delivery unless you leave instructions specifying otherwise. If you require us to pass off the bag to you, we will wear a mask. If you have a buzz code, make sure to enter it in the details.

Delivery

Step 1

We deliver your groceries in a reusable tote based on your instructions

For lasting freshness, items that are delivered in paper bags should be transferred into airtight containers.

Step 2

When it’s time for your next order, leave any empty jars outside or in a Livlite tote

Please leave Livlite labels on the jars. We sanitize everything that comes back to us but ask that you first give jars a quick rinse. Thanks!

 

Step 3

We pick up the tote/jars and credit your account for the jars you return

We re-use our jars and delivery totes after they have been cleaned and sanitized. Please allow 24 hours before your account is credited back for the deposit amounts.

 

Pickup

Step 1

You can choose to pick up your groceries instead of having them delivered.

Place your order online before 7AM for same-day pickup. 

Step 2

When you arrive at 807 Powell, please go to the ‘pickup’ window on Hawks Ave.

Ring the doorbell, and we will bring your groceries out to you. 

 

Step 3

If you have clean jars/totes ready to return, bring them with you!

We re-use our jars and delivery totes after they have been cleaned and sanitized. Please allow 24 hours before your account is credited back for the deposit amounts.

 

Are we delivering in your area?

Enter your postal code to check if we deliver in your area yet.